Terms of sale
Last updated 25 October 2026.
These terms apply to purchases from Car Valeting Supplies (carvaletingsupplies.com). The seller is Monexa LLC, a limited liability company registered in New Mexico, USA, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA. Contact: hello@carvaletingsupplies.com.
Orders
Product pages show the item, its options and its price in GBP. Prices include VAT. Your order is an offer to buy; the contract is made when we email you the order confirmation. If an item turns out to be unavailable or mispriced, we will tell you and refund anything you paid for it. Payment is taken by Stripe on its own secure page when checkout is open.
Delivery
Orders leave us within 1-3 working days. Delivery to the UK usually takes 6-12 working days, with tracking. Orders are fulfilled by our logistics partner and ship with tracking. Delivery times are estimates; if an order is significantly late, contact us and we will help, or refund it if it does not arrive. See Shipping.
Returns and refunds
Returns within 30 days of delivery, unused and in the original packaging. Faulty or not as described: we refund or replace, and cover the cost. The full policy is on the Returns page. This does not affect your statutory rights, including the 14-day right to cancel under the Consumer Contracts Regulations and your rights under the Consumer Rights Act 2015.
Products
We describe each item from its supplier's specifications and photographs. Colours on screen and small measurement differences can vary. Products are intended for adults and for normal household use; follow any care and safety instructions supplied with them.
Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or any liability that cannot be limited under UK law. Otherwise our liability for an order is limited to the price you paid for it.
Law
These terms are governed by the law of England and Wales, and you may bring proceedings in the courts of the part of the UK where you live.